Ozmo

VP of Engineering

Remote
Full Time
Engineering
Executive

The VP of Engineering at Ozmo is a key executive-level position responsible for overseeing our engineering and IT functions. Reporting directly to the CEO and Co-founder, this individual will play a pivotal role in executing Ozmo’s technology vision and driving the delivery of innovative, high-quality solutions that fuel business growth.

As a member of Ozmo’s Senior Leadership Team (SLT), the VP of Engineering will operate as a strategic leader—contributing to company-wide planning and decision-making at the highest executive level. This role will align technology with business objectives, balance innovation with long-term technical sustainability, and foster a culture of growth, inclusivity, and high performance.

As a growing SaaS technology company, Ozmo’s focus is on solving tech support at scale. We build best-in-class software products that are used around the world to improve the lives of tens of millions of people each year by making technology more accessible. Ozmonauts love to learn and are motivated to continuously improve. We pride ourselves in doing exceptional work that delivers real value by transforming the way people think about technology.

What you will do:

  • Provide visionary leadership across Engineering and IT, guiding innovation and executing Ozmo’s technical roadmap in alignment with the company’s broader strategic goals.
  • Collaborate at the executive level with SLT peers, contributing to enterprise-level strategy by aligning technical capabilities with long-term business objectives.
  • Work closely with the VP of Product to ensure that technology execution supports the product roadmap and business strategy, while introducing forward-looking solutions enabled by emerging technologies.
  • Influence product direction from a technical lens by identifying scalable, high-impact innovations that align with strategic priorities and customer needs.
  • Define and prioritize technology initiatives in collaboration with Product leadership, maintaining architectural integrity, platform health, and customer value delivery.
  • Oversee the architecture, deployment, and monitoring of cloud infrastructure and software products, ensuring operational excellence and scalability.
  • Champion an agile development culture that supports responsiveness, adaptability, and cross-functional team collaboration.
  • Manage engineering and IT projects, KPIs, budgets, and strategic initiatives, ensuring alignment between technical and financial performance.
  • Lead continuous improvement initiatives in processes, security, and compliance, including SOC2 oversight, incident response, and risk management.
  • Provide leadership in data privacy, security reviews, contract oversight, and ensuring compliance with relevant technical standards.
  • Foster a culture of accountability, inclusion, and high performance across engineering and IT teams, developing talent and enabling success.
  • Represent Ozmo externally as a technical leader where appropriate—sharing the company’s technology vision with partners, investors, or other stakeholders in coordination with the CEO and SLT.
What you will bring to the role:
 
  • 15+ years of distinguished experience in software engineering, including more than five years in an executive-level role within a dynamic SaaS environment.
  • Extensive expertise in the software development lifecycle (SDLC), cloud technologies, DevOps practices, and IT infrastructure—driving innovation, operational efficiency, and long-term platform sustainability.
  • Demonstrated success in leading and mentoring large teams across engineering, DevOps, and IT functions, nurturing their professional growth and development.
  • Strategic leader with a proven ability to inspire, align, and mobilize teams around a shared vision—delivering complex initiatives on time while fostering accountability, engagement, and a growth mindset.
  • A proven track record of leveraging cutting-edge technologies such as AI to effectively drive transformative business outcomes.
  • Adept at forging strong, collaborative partnerships with Product, Growth, and Executive teams—supporting alignment on strategic priorities, customer value delivery, and long-term market differentiation.
  • Proven ability to thrive in fast-paced environments, skillfully balancing innovation with operational rigor to meet evolving business needs.
  • Metrics- and outcome-driven, with a strong command of performance indicators such as uptime, deployment velocity, transaction throughput, and customer-impact metrics to guide decision-making and team focus.
  • Advocacy for continuous improvement and innovation, dedicated to creating a positive and inclusive team culture that empowers individuals.
  • Exceptional communicator and executive presence, with the ability to influence stakeholders at all levels, support investor conversations, and serve as a trusted voice on technology vision and execution within the executive team.

Perks of being an Ozmonaut:

  • Medical, vision, dental and life insurance along with short- and long-term disability
  • Plenty of paid time off (PTO) that grows the longer you’re with Ozmo, as well as paid holidays
  • 401k to save for retirement with employer matching
  • Paid maternity and bonding leave for new parents
  • Paid pawternity leave when you bring a new pet into your life
  • One-month sabbatical after you have been with Ozmo for five years
  • Flexible, hybrid work arrangements to support your best work


Pay Range: 260K+ base with bonus & equity 

This position is based in the United States and offers the opportunity to work from home.

Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas.

Ozmo participates in the E-verify program.

Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, martial status, national origin, age, disability, or any other characteristic protected by law.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*